Privacy Policy

Last updated: August 16, 2026

Grace IT Solutions ("Grace IT," "we," "us" or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose and protect personal information when you visit https://graceit.ca/, contact us, or use our services. We operate from Alberta, Canada and handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies, and Alberta's Personal Information Protection Act (PIPA) where applicable to our activities.

Information We Collect

We may collect the following types of information:

  • Contact information — such as your name, email address, phone number and company name when you submit a contact form, request a quote or communicate with us.
  • Project and business information — details you provide about your business, project requirements, technical environment or other information relevant to delivering our services.
  • Website usage information — such as browser type, device information, pages visited and general analytics data collected through standard website technologies.
  • Communications — records of correspondence when you email or otherwise contact us.

How We Use Information

We use personal information to:

  • Respond to inquiries and provide requested information;
  • Deliver, manage and improve our services;
  • Communicate with clients and prospective clients about projects, support and relevant updates;
  • Maintain website security and functionality;
  • Comply with legal and contractual obligations.

How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who assist us in operating our website, hosting, email delivery, analytics or other business functions, subject to appropriate safeguards;
  • Professional advisors where reasonably necessary;
  • Authorities when required by law or to protect our legal rights.

Form Submissions

When you submit our contact form, your information is transmitted to us for the purpose of responding to your inquiry. We use this information only for legitimate business communication related to your request.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, to meet legal or contractual requirements, or to resolve disputes.

Security

We implement reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing is based on consent. To make a request, contact us using the details below. We may need to verify your identity before responding.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's Privacy

Our services are directed to businesses and are not intended for individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Grace IT Solutions
Email: hello@graceit.ca
Phone: +1 (403) 879-7128
Website: https://graceit.ca/